Privacy policy

Privacy policy

Privacy policy

Status: October 2021

Content

  1. Basic information on data processing and legal basis
  2. Types of data processed / categories of data subjects
  3. Security measures
  4. Disclosure of data to third parties and third-party providers
  5. Provision of contractual services
  6. Contact
  7. Webhosting
  8. Cookies & Reach Measurement
  9. Google Analytics
  10. Google-Re/Marketing-Services
  11. Integration of third-party services and content
  12. Video integration via Vimeo
  13. Video integration via Youtube
  14. Rights of the data subject
  15. Data deletion
  16. Right of objection
  17. Changes to the privacy policy

1. Basic information on data processing and legal basis

  • This data protection declaration informs you about the type, scope and purpose of the processing of personal data within our online offer and the websites, functions and content connected to it (hereinafter jointly referred to as “online offer” or “website”). The privacy policy applies regardless of the domains, systems, platforms and devices used (e.g. desktop or mobile) on which the online offer is executed.
  • The terminology used, such as e.g. “personal data” or its “processing” refer to the definitions in Art. 4 of the General Data Protection Regulation (GDPR).

  1. Types of data processed/ categories of data subjects
    • The personal data of users processed within the framework of this online offer include:
  • Inventory data (e.g. names and addresses of customers),
  • Contact details (e.g. email, phone numbers),
  • Communication data,
  • Contract data (e.g. services used, names of clerks, payment information),
  • Usage data (e.g. the web pages visited on our website, interest in our products)
  • Meta/communication data (e.g. device information, IP addresses) and
  • Content data (e.g. entries in the contact form).
    • The term “user” includes all categories of data subjects. They include our business partners, customers, interested parties and other visitors to our online offering. The terms used are to be understood as gender-neutral.
    • We process users’ personal data only in compliance with the relevant data protection provisions. This means that user data will only be processed with legal permission, in particular if the data processing is necessary for the provision of our contractual services (e.g. processing of orders) and online services, or is required by law, or if the user has given his consent, as well as on the basis of our legitimate interests (i.e. interest in the analysis, optimization and economic operation and security of our online offer within the meaning of Article 6 para. 1 lit. f. DSGVO, in particular when measuring reach, creating profiles for advertising and marketing purposes, and collecting access data and using third-party services.
    • We point out that the legal basis of the consents is Art. 6 para. 1 lit. a. and Art. 7 DSGVO, the legal basis for processing for the fulfillment of our services and implementation of contractual measures Art. 6 para. 1 lit. b. DSGVO, the legal basis for processing to fulfill our legal obligations Art. 6 para. 1 lit. c. DSGVO, and the legal basis for processing to protect our legitimate interests Art. 6 para. 1 lit. f. DSGVO is.
    • The following persons are affected by the data processing:
  • Contract and business partners,
  • users of our online offering,
  • Interested parties who are interested in our online offer or contact us for other reasons and

  1. Security measures

We take appropriate organizational, contractual and technical security measures in the sense of Art 32. DSGVO according to the state of the art, taking into account the implementation costs and the nature, scope, circumstances and purposes of the data processing, as well as the varying likelihood and severity of the risk to the rights and freedoms, in order to ensure an adequate level of protection for your data. We hereby ensure compliance with the provisions of data protection laws and protect this data against accidental or intentional manipulation, loss, destruction or against access by unauthorized persons.

  • The security measures include, in particular, the encrypted transmission of data between your browser and our server. You can recognize such encrypted connections by the fact that the URL in the address bar of your browser starts with “https://”. This is a communication protocol with which data can be transmitted in a tap-proof manner as part of transport encryption.

  1. Disclosure of data to third parties and third-party providers
    • Data is only passed on to third parties within the framework of legal requirements. We only pass on the user’s data to third parties if this is necessary, for example. on the basis of Art. 6 para. 1 lit. b) DSGVO is necessary for contractual purposes or on the basis of legitimate interests according to. Art. 6 par. 1 lit. f. DSGVO in the economic and effective operation of our business.
    • We only use subcontractors to provide our services if we have taken suitable legal precautions and appropriate technical and organizational measures to ensure the protection of the personal data processed in accordance with the relevant statutory provisions.
    • Insofar as content, tools or other means described within the scope of this data protection declaration are used by other providers (hereinafter collectively referred to as “third-party providers”), we comply with the legal requirements and, in particular, conclude corresponding contracts or agreements that serve to protect your data with the recipients of your data. Recipients of this data may include, for example, payment institutions in the context of payment transactions, service providers commissioned with IT tasks, or providers of services and content that are integrated into a website.
    • If we use a third-party provider whose named place of business is in a third country (outside the European Union (EU) or the European Economic Area), it must be assumed that a data transfer to the third party provider’s country of domicile takes place. The transfer of data to third countries only takes place if there is an adequate level of data protection, user consent or otherwise legal permission.

  1. Provision of contractual services
    • We process inventory data (e.g. names and addresses as well as contact data of users), contract data (e.g. services used, names of contact persons, payment information) for the purpose of fulfilling our contractual obligations and services in accordance with the German Data Protection Act. Art. 6 par. 1 lit b. DSGVO. We inform the contractual partners which data are required for the aforementioned purposes before or in the course of data collection, e.g. in online forms, by means of special marking (e.g. colors) or symbols (e.g. asterisks or similar), or in person. Within the scope of applicable law, we only disclose this data to third parties to the extent that this is necessary for the aforementioned purposes or to fulfill legal obligations or with your consent (e.g. to participating telecommunications, transport and other auxiliary services as well as subcontractors, banks, tax and legal advisors, payment service providers or tax authorities).
    • We delete the data after the expiry of legal warranty and comparable obligations, i.e., generally after 4 years, unless the data is stored in a customer account, e.g., as long as it must be retained for legal archiving reasons (e.g., for tax purposes generally 10 years). We delete data disclosed to us by the contractual partner within the scope of a contractual relationship in accordance with the requirements of the contract, in principle after fulfillment of the contractual services.
    • Users can optionally create a user account, in which they can view their orders in particular. As part of the registration process, the required mandatory information will be provided to users. The user accounts are not public and cannot be indexed by search engines. If users have terminated their user account, their data with regard to the user account will be deleted, subject to its retention for reasons of commercial or tax law. Art. 6 par. 1 lit. c DSGVO necessary. It is the responsibility of the users to back up their data before the end of the contract if the contract has been terminated. We are entitled to irretrievably delete all of the user’s data stored during the term of the contract.
    • Within the scope of registration and renewed logins as well as the use of our online services, we store the IP address and the time of the respective user action. The storage is based on our legitimate interests, as well as those of users in protection against misuse and other unauthorized use. In principle, this data will not be passed on to third parties unless it is necessary for the prosecution of our claims or there is a legal obligation to do so in accordance with the German Data Protection Act. Art. 6 par. 1 lit. c DSGVO.
    • We process usage data (e.g. the web pages visited on our website, interest in our products) and content data (e.g. entries in the contact form or user profile) for advertising purposes in a user profile, for example to identify the user. to display product information based on the services they have used so far.

  1. Contact
    • When contacting us (via contact form or e-mail), the information provided by the user will be used for processing the contact request and its handling in accordance with. Art. 6 par. 1 lit. b) DSGVO processes. Here, we only process the data that we need to process your request.
    • User information may be stored in our Customer Relationship Management System (“CRM System”) or comparable inquiry organization.

  1. Webhosting
    • In order to be able to provide our online offer securely and efficiently, we use the services of myLoc managed IT AG Am Gatherhof 44, 40472 Düsseldorf, Germany as web hosting provider, from whose servers (or servers managed by them) the online offer can be accessed. For these purposes, we may use infrastructure and platform services, computing capacity, storage space and database services, as well as security services and technical maintenance services. Based in Germany, the web host is subject to the strict legal requirements of the DSGVO.
    • We collect data on the basis of our legitimate interests within the meaning of Art. 6 para. 1 lit. f. DSGVO data about each access to the server on which this service is located (so-called server log files). The access data includes the name of the website accessed, file, date and time of access, amount of data transferred, notification of successful access, browser type and version, the user’s operating system, referrer URL (the previously visited page), IP address and the requesting provider.
    • Log file information is stored for security reasons (e.g. for the clarification of abuse or fraud) for a maximum of seven days and then deleted. Data whose further retention is required for evidentiary purposes is exempt from deletion until final clarification of the respective incident.
    • The web hosting services also include sending, receiving as well as storing e-mails. For these purposes, the addresses of the recipients and senders, but also further information on the e-mail dispatch (e.g. the providers involved), including contents of the respective e-mails are processed. Even though our email communications have transport path encryption, they are not encrypted on the servers from which they are sent and received. The content of e-mail communication is therefore fundamentally susceptible to manipulation.

  1. Cookies & Reach Measurement
    • When you visit our website, information may be stored on your computer in the form of a cookie. Cookies are pieces of information that are transmitted from our web server or third-party web servers to users’ web browsers, where they are stored for later retrieval. Most browsers are set to accept cookies automatically. We would like to point out that the use of our online offer without cookies is only possible to a limited extent. In particular, the use of your customer account is generally not possible, as the use of cookies is technically mandatory for this. However, you can also use your browser to prevent only certain cookies from being set (e.g. cookies from third-party providers), for example if you want to prevent web tracking. For more information, see the help function of your browser. For more information about third-party cookies that are set or processed when you visit our website, please see the privacy policy below, if we make use of them. The term cookies also includes other technologies that perform the same functions as cookies (e.g., when user information is stored using pseudonymous online identifiers, also known as “user IDs”).
  • A distinction must be made between cookies that are set by the website operator when you visit a website (also known as “first-party cookies”) and cookies that are set by third-party providers (also known as “third-party cookies”). We only have technical control over the former cookies. We further differentiate between the following cookies.
  • Temporary cookies (also: session cookies): Temporary cookies are deleted at the latest after a user has left an online offer and closed his browser.
  • Permanent cookies: Permanent cookies remain stored even after the browser is closed. For example, login status can be saved or preferred content can be displayed directly when the user revisits a website. Likewise, the interests of users used for reach measurement or marketing purposes may be stored in such a cookie.
  • Necessary (also: essential or absolutely necessary) cookies: Cookies may be absolutely necessary for the operation of a website (e.g. to store logins or other user inputs or for security reasons).
  • Statistics, marketing and personalization cookies: Furthermore, cookies are generally also used in the context of range measurement and when a user’s interests or behavior (e.g. viewing certain content, using functions, etc.) on individual websites are stored in a user profile. Such profiles serve e.g. to show users content that matches their potential interests. This process is also called “tracking”, i.e., following the potential interests of users. We will inform you separately about the use of “tracking” technologies in our privacy policy or in the context of obtaining consent.
    • We use “session cookies”, which are only stored for the duration of the current visit to our online presence (e.g. to enable the storage of your login status or the shopping cart function and thus the use of our online offer at all). In a session cookie, a randomly generated unique identification number is stored, a so-called session ID. In addition, a cookie contains information about its origin and the storage period. These cookies cannot store any other data. Session cookies are deleted when you have finished using our online offer and have logged in, for example. log out or close the browser.
    • If users do not want cookies to be stored on their computer, they are asked to disable the corresponding option in the system settings of their browser. Stored cookies can be deleted in the system settings of the browser.
    • The legal basis on which we process your personal data using cookies depends on whether we ask for your consent. If this is the case and you consent to the use of cookies, the legal basis for the processing of your data is the declared consent. Otherwise, the data processed with the help of cookies is processed on the basis of our legitimate interests (e.g. in the business operation of our online offer and its improvement) or, if the use of cookies is necessary to fulfill our contractual obligations.

Depending on whether the processing is based on consent or legal permission, you have the option at any time to revoke any consent given or to object to the processing of your data by cookie technologies (“opt-out”). You can first declare your opt-out by means of your browser settings by objecting to the setting of cookies in the system settings of your browser. Ein Widerspruch gegen den Einsatz von Cookies zu Zwecken des Onlinemarketings kann auch mittels einer Vielzahl von Diensten, vor allem im Fall des Trackings, über die Webseiten https://optout.aboutads.info und https://www.youronlinechoices.com/ erklärt werden. In addition, you can receive further instructions on how to object in the context of the information on the service providers and cookies used.

Before we process or have data processed within the scope of the use of cookies, we ask users for consent that can be revoked at any time. Before the consent has not been expressed, cookies are used at most, which are necessary for the operation of our online offer. Their use is based on our interest and the interest of users in the expected functionality of our online offering. This includes usage data (e.g. websites visited, interest in content, access times), meta/communication data (e.g. device information, IP addresses). Users of our online offer are affected by this processing. The processing is carried out on the legal basis of consent (Art. 6 para. 1 p. 1 lit. a DSGVO) or legitimate interests iSd. Art. 6 para. 1 S. 1 lit. f. DSGVO.

  1. Google Analytics
    • We use Google Analytics, a web analytics service provided by Google Ireland Limited Gordon House, Barrow Street Dublin 4. Ireland (“Google”), based on your consent. Google uses cookies. Even though Google is subject to the legal requirements of the GDPR due to its location in the EU, it is possible that the information generated by the cookie about the use of the online offer by the user is transmitted to a Google server in the USA and stored there.
    • We have concluded the necessary standard contractual clauses with Google in order to be able to ensure an appropriate level of data protection within the meaning of Art. 44 et seq. of the GDPR even in the event of data transfer to the USA.
    • Google will use this information on our behalf for the purpose of evaluating your use of our website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. In doing so, pseudonymous usage profiles of the users can be created from the processed data.
    • We use Google Analytics only with IP anonymization enabled. This means that the IP address of the user is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there.
    • The IP address transmitted by the user’s browser will not be merged with other data from Google. Users can prevent the storage of cookies by setting their browser software accordingly; users can also prevent the collection of the data generated by the cookie and related to their use of the online offer to Google as well as the processing of this data by Google by downloading and installing the browser plugin available under the following link:http://tools.google.com/dlpage/gaoptout?hl=de.
    • For more information about Google’s data use, settings and opt-out options, please visit Google’s websites at:https://www.google.com/intl/de/policies/privacy/partners (“Data use by Google when you use our partners’ websites or apps”), http://www.google.com/policies/technologies/ads (“Data use for advertising purposes”), http://www.google.de/settings/ads (“Manage information Google uses to serve ads to you”).

  1. Google-Re/Marketing-Services
    • We use the Google Ads Conversion service to draw attention to our attractive offers on external websites with the help of advertising media (so-called Google Ads). We can determine how successful the individual advertising measures are in relation to the data of the advertising campaigns. In doing so, we pursue the interest of displaying advertising that is of interest to you, making our website more interesting for you and achieving a fair calculation of advertising costs.
    • These advertising materials are delivered by Google via so-called “ad servers”. For this purpose, we use ad server cookies, through which certain parameters for measuring success, such as display of ads or clicks by users, can be measured. If you access our website via a Google ad, Google Ads will store a cookie on your terminal device. These cookies usually expire after 30 days and are not intended to identify you personally. The unique cookie ID, number of ad impressions per placement (frequency), last impression (relevant for post-view conversions) and opt-out information (marking that the user no longer wishes to be addressed) are usually stored as analysis values for this cookie.
    • Our website also uses other services of the Google Marketing Platform. These services use cookies to serve ads that are relevant to users, to improve campaign performance reports, or to avoid serving ads to a user more than once.
    • The cookies set by Google allow Google to recognize your internet browser. Provided that a user visits certain pages of an Ads customer’s website and the cookie stored on his computer has not yet expired, Google and the customer can recognize that the user clicked on the ad and was redirected to this page. Cookies cannot be tracked through Ads clients’ websites. We ourselves do not collect and process any personal data in the aforementioned advertising measures. We only receive statistical evaluations from Google. These evaluations enable us to identify which of the advertising measures used are particularly effective. We do not receive any further data from the use of the advertising media; in particular, we cannot identify users on the basis of this information.
    • Due to the marketing tools used, your browser automatically establishes a direct connection with Google’s server. We have no influence on the scope and further use of the data collected by Google through the use of this tool and therefore inform you according to our state of knowledge. Through the integration of Ads Conversion, Google receives the information that you have called up the corresponding part of our website or clicked on an ad from us. If you are registered with a Google service, Google can assign the visit to your account. Even if you are not registered with Google or have not logged in, there is a possibility that the provider will find out and store your IP address.
    • For more information about Google’s use of data, please visit the overview page: https://www.google.com/policies/technologies/ads. Google’s privacy policy can be found at https://www.google.com/policies/privacy.
    • If you wish to object to interest-based advertising by Google marketing services, you can use the opt-out options provided by Google at http://www.google.com/ads/preferences

  1. Integration of third-party services and content
    • We use within our online offer on the basis of our legitimate interests (i.e. interest in the analysis, optimization and economic operation of our online offer within the meaning of Art. 6 para. 1 lit. f. DSGVO) or on the basis of your consent (Art. 6 para. 1 lit. a DSGVO) content or service offers of third party providers to integrate their content and services, such as videos or fonts (hereinafter uniformly referred to as “content”). This is done to provide our online offer and to create a user-friendly online offer. This always assumes that the third-party providers of this content are aware of the IP address of the user, since without the IP address they would not be able to send the content to their browser. The IP address is thus required for the display of this content. We endeavor to use only such content whose respective providers use the IP address only for the delivery of the content. Third-party providers may also use so-called pixel tags (invisible graphics, also known as “web beacons”) for statistical or marketing purposes. The “pixel tags” can be used to evaluate information such as visitor traffic on the pages of this website. The pseudonymous information may also be stored in cookies on the user’s device and may contain, among other things, technical information about the browser and operating system, referring websites, time of visit and other information about the use of our online offer, as well as be linked to such information from other sources.
    • The following presentation provides an overview of third-party providers and their content, along with links to their privacy statements, which contain further information on the processing of data and, in part already mentioned here, opt-out options:
  • If our customers use the payment services of third parties (e.g. PayPal or Sofortüberweisung), the terms and conditions and the privacy policy of the respective third party providers apply, which are available within the respective websites or transaction applications.
  • External fonts from Google, Inc., https://www.google.com/fonts (“Google Fonts”). The integration of Google Fonts is done by a server call at Google (usually in the USA). Privacy policy: https://www.google.com/policies/privacy/, Opt-Out: https://www.google.com/settings/ads/.
  • To distribute our offers, we use the booking system of bookingkit GmbH, Sonnenallee 233, 12059 Berlin (“bookingkit”). When you make a booking on our site, you consent to the storage and processing of your personal data by bookingkit. Your personal data will be forwarded to bookingkit and processed. This storage and processing of data is done for the purpose of supporting and processing your orders, authenticating you, processing payments and improving bookingkit’s services. For more information on terms of use and data protection and the possible commissioning of third parties for data processing by bookingkit, please visit https://bookingkit.net/de/datenschutzerklaerung/.
  • Services for payment by [bank transfer, credit and debit cards, SEPA direct debit, Sofortüberweisung, Giropay, iDeal and Przelewy24] are provided by MANGOPAY S.A, 10 boulevard Royal, L-2449 Luxembourg. For the use of these services MANGOPAY collects, stores and processes personal data in accordance with the MANGOPAY Terms of Use, and is responsible for the lawful handling thereof. For more information, see MANGOPAY’s privacy policy at https://www.mangopay.com/privacy.

  1. Video integration via Vimeo
    • To integrate videos, we use the service of Vimeo LLC, 555 West 18th Street, New York 10011 (“Vimeo”). Since local hosting of videos is not powerful enough, we resort to external video providers.
    • The integration of the videos results in a call to the provider’s servers. For the associated use of data, we refer to the respective data protection information of the provider. Vimeo’s privacy policy is available at the following link: https://vimeo.com/privacy.
    • The legal basis for the integration of the videos and the associated transmission of personal data is for registered users of our offer Art. 6 para. 1 lit. b DSGVO. The integration is necessary because there is currently no comparable video solution available to provide protected videos.
    • For non-registered users, the legal basis for the transmission of personal data is Art. 6 para. 1 lit f. DSGVO.
    • To ensure an appropriate level of data protection when transferring data to the USA, we have concluded the so-called standard contractual clauses with the provider of Vimeo. As a further protective measure, we always include videos in the “Do Not Track” variant, so that the amount of personal data transmitted is reduced to a minimum.

  1. Video integration via Youtube
    • We use the YouTube.com platform to post our own videos and make them publicly available. YouTube is the service of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”).
    • Some Internet pages of our offer contain links or connections to the YouTube offer. In general, we are not responsible for the content of websites to which links are provided. In the event that you follow a link on YouTube, however, we would like to point out that YouTube stores the data of its users (e.g. personal information, IP address) in accordance with its own data usage guidelines and uses it for business purpose
    • We also directly embed videos stored on YouTube on some of our web pages. With this integration, content from the YouTube website is displayed in parts of a browser window. However, the YouTube videos are only accessed by clicking on them separately. This technique is also called “framing”. If you call up a (sub-)page of our website on which YouTube videos are embedded in this form, a connection to the YouTube servers is established and the content is displayed on the website by notifying your browser.
    • The integration of YouTube content only takes place in “extended data protection mode”. YouTube provides this itself and thus ensures that YouTube does not initially store any cookies on your device. However, when the relevant pages are called up, the IP address is transmitted and thus in particular which of our Internet pages you have visited. However, this information cannot be assigned to you unless you have logged in to YouTube or another Google service before accessing the page or are permanently logged in.
    • Once you start playback of an embedded video by clicking on it, YouTube’s enhanced privacy mode only stores cookies on your device that do not contain any personally identifiable information unless you are currently logged into a Google service. These cookies can be prevented by appropriate browser settings and extensions.
    • Google’s privacy policy can be viewed here https://policies.google.com/privacy. You can find an opt-out option at the following address: https://adssettings.google.com/authenticated.

  1. Rights of the data subject

If your personal data is processed, you are a data subject within the meaning of the GDPR and you have the following rights vis-à-vis the controller:

  • Right to information

You may request confirmation from the controller as to whether personal data concerning you is being processed by us.

If there is such processing, you may request information from the controller about the following:

  • the purposes for which the personal data are processed;
  • the categories of personal data which are processed;
  • the recipients or categories of recipients to whom the personal data concerning you have been or will be disclosed;
  • the planned duration of the storage of the personal data concerning you or, if concrete information on this is not possible, criteria for determining the storage duration;
  • the existence of a right to rectification or erasure of personal data concerning you, a right to restriction of processing by the controller or a right to object to such processing;
  • the existence of a right of appeal to a supervisory authority;
  • any available information on the origin of the data, if the personal data are not collected from the data subject;
  • the existence of automated decision making including profiling pursuant to Art. 22 para. 1 and 4 GDPR and – at least in these cases – meaningful information about the logic involved and the scope and intended effects of such processing for the data subject.

You have the right to request information on whether personal data concerning you is transferred to a third country or to an international organization. In this context, you may request to be informed about the appropriate safeguards pursuant to. Article 46 of the GDPR in connection with the transfer.

  • Right to rectification

You have a right to rectification and/or completion vis-à-vis the data controller, insofar as the personal data processed concerning you are inaccurate or incomplete. The responsible party shall make the correction without undue delay.

  • Right to restriction of processing

Under the following conditions, you may request the restriction of the processing of personal data concerning you:

  • if you contest the accuracy of the personal data concerning you for a period enabling the controller to verify the accuracy of the personal data;
  • the processing is unlawful and you object to the erasure of the personal data and request instead the restriction of the use of the personal data;
  • the controller no longer needs the personal data for the purposes of processing, but you need them for the assertion, exercise or defense of legal claims, or
  • if you object to the processing pursuant to Art. 21 para. 1 DSGVO and it has not yet been determined whether the legitimate reasons of the controller outweigh your reasons.

Where the processing of personal data concerning you has been restricted, such data may be processed, with the exception of their storage, only with your consent or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or a Member State.

If the restriction of processing has been restricted in accordance with the above conditions, you will be informed by the controller before the restriction is lifted.

  • Right to deletion
  1. Obligation to delete

You may request the controller to delete the personal data concerning you without undue delay, and the controller is obliged to delete such data without undue delay, if one of the following reasons applies:

  • The personal data concerning you are no longer necessary for the purposes for which they were collected or otherwise processed.
  • You revoke your consent on which the processing according to. Art. 6 para. 1 lit. a oder Art. 9 para. 2 lit. a GDPR and there is no other legal basis for the processing.
  • They lay out acc. Art. 21 para. 1 DSGVO and there are no overriding legitimate grounds for the processing, or you lodge an objection to the processing pursuant to Art. Art. 21 para. 2 DSGVO to object to the processing.
  • The personal data concerning you have been processed unlawfully.
  • The deletion of the personal data concerning you is necessary for compliance with a legal obligation under Union or Member State law to which the controller is subject.
  • The personal data concerning you has been processed in relation to information society services offered pursuant to Art. 8 para. 1 DSGVO collected.
  1. Information to third parties

If the controller has made the personal data concerning you public and is responsible pursuant to. Art. 17 para. 1 DSGVO to erase them, it shall take reasonable measures, including technical measures, having regard to the available technology and the cost of implementation, to inform data controllers processing the personal data that you, as data subject, have requested erasure of all links to or copies or replications of such personal data.

  1. Exceptions

The right to erasure does not exist insofar as the processing is necessary to

  • to exercise the right to freedom of expression and information;
  • for compliance with a legal obligation which requires processing under Union or Member State law to which the controller is subject, or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
  • for reasons of public interest in the field of public health pursuant to Art. 9 para. 2 lit. h and i and Art. 9 para. 3 DSGVO;
  • for archiving purposes in the public interest, scientific or historical research purposes, or for statistical purposes in accordance with. Art. 89 para. 1 GDPR, insofar as the right referred to in Section a) is likely to render impossible or seriously prejudice the achievement of the purposes of such processing, or
  • for the assertion, exercise or defense of legal claims.

  • Right to information

If you have asserted the right to rectification, erasure or restriction of processing against the controller, the controller is obliged to notify all recipients to whom the personal data concerning you have been disclosed of this rectification or erasure of the data or restriction of processing, unless this proves impossible or involves a disproportionate effort.

You have the right to be informed about these recipients by the data controller.

  • Right to data portability

You have the right to receive the personal data concerning you that you have provided to the controller in a structured, common and machine-readable format. You also have the right to transmit this data to another controller without hindrance from the controller to whom the personal data was provided, provided that

  • the processing is based on consent pursuant to. Art. 6 para. 1 lit. a DSGVO or Art. 9 para. 2 lit. a DSGVO or on a contract pursuant to. Art. 6 para. 1 lit. b DSGVO is based and
  • the processing is carried out with the help of automated procedures.

In exercising this right, you also have the right to obtain that the personal data concerning you be transferred directly from one controller to another controller, insofar as this is technically feasible. Freedoms and rights of other persons must not be affected by this.

The right to data portability does not apply to processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

  • Right of objection

You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you which is carried out on the basis of Art. 6 para. 1 lit. e or f DSGVO; this also applies to profiling based on these provisions.

The controller shall no longer process the personal data concerning you unless it can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or for the establishment, exercise or defense of legal claims.

If the personal data concerning you is processed for the purpose of direct marketing, you have the right to object at any time to the processing of personal data concerning you for the purpose of such marketing; this also applies to profiling, insofar as it is related to such direct marketing.

If you object to processing for direct marketing purposes, the personal data concerning you will no longer be processed for these purposes.

You have the possibility, in connection with the use of information society services – notwithstanding Directive 2002/58/EC – to exercise your right to object by means of automated procedures using technical specifications.

  • Right to revoke the declaration of consent under data protection law

You have the right to revoke your declaration of consent under data protection law at any time. The revocation of consent shall not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.

  • Automated decision in individual cases including profiling

You have the right not to be subject to a decision based solely on automated processing – including profiling – which produces legal effects concerning you or similarly significantly affects you. This does not apply if the decision

  • is necessary for the conclusion or fulfillment of a contract between you and the responsible party,
  • is permitted by legislation of the Union or the Member States to which the controller is subject and that legislation contains appropriate measures to safeguard your rights and freedoms and your legitimate interests, or
  • is done with your express consent.

However, these decisions may not be based on special categories of personal data pursuant to Art. 9 para. 1 DSGVO, unless Art. 9 para. 2 lit. a or g applies and appropriate measures have been taken to protect the rights and freedoms and your legitimate interests.

With regard to the cases referred to in (1) and (3), the controller shall take reasonable steps to safeguard the rights and freedoms of, and the legitimate interests of, the data subject, which shall include, at least, the right to obtain the intervention of a person on the part of the controller, to express his or her point of view and to contest the decision.

  • Right to complain to a supervisory authority

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, workplace or the place of the alleged infringement, if you consider that the processing of personal data concerning you infringes the GDPR.

Without prejudice to any other administrative or The supervisory authority to which the complaint has been lodged shall inform the complainant of the status and outcome of the complaint, including the possibility of a judicial remedy under Article 78 GDPR.

  1. Data deletion
    • The data stored by us will be deleted as soon as they are no longer required for their intended purpose and the deletion does not conflict with any statutory retention obligations. Deletion shall also take place, in particular, if other permissible circumstances cease to apply. If the users’ data is not deleted because it is required for other and legally permissible purposes, its processing is restricted, i.e. the data is blocked and not processed for other purposes. This applies to user data that must be retained for reasons of commercial or tax law.
    • According to legal requirements, the storage takes place for 6 years in accordance with § 257 para. 1 HGB (commercial books, inventories, opening balances, annual financial statements, commercial letters, accounting vouchers, etc.) and for 10 years in accordance with § 147 para. 1 AO (books, records, management reports, accounting vouchers, commercial and business letters, documents relevant for taxation, etc.).

  1. Right of objection

Users may object to the future processing of their personal data in accordance with the legal requirements at any time. The objection can be made in particular against the processing for purposes of direct advertising.

  1. Changes to the privacy policy
    • We reserve the right to change the privacy policy in order to adapt it to changed legal situations, or in the event of changes to the service as well as data processing. However, this only applies with regard to declarations on data processing. Insofar as user consent is required or components of the data protection declaration contain provisions of the contractual relationship with the users, the changes shall only be made with the consent of the users.
    • Users are requested to inform themselves regularly about the content of the privacy policy.

Adresse

MKM Museum Küppersmühle
für Moderne Kunst
Duisburg Innenhafen
Philosophenweg 55
D- 47051 Duisburg

Kasse
T +49 (0)203 – 30 19 48 / -11
kasse@museum-kueppersmuehle.de

Büro
office@museum-kueppersmuehle.de

Anfahrt

Buslinie 934, Haltestelle Hansegracht

Abfahrt Duisburg-Duissern, (links) Oranienstraße, (links) Falkstraße, (links) Kardinal-Galen-Straße, (rechts) Philosophenweg

Nach Verlassen der Autobahn folgen Sie der Beschilderung „Innenhafen“ bzw. „Museum Küppersmühle“.

Bis Kreuz Duisburg Kaiserberg, A 40 Richtung Duisburg-Venlo, A 59 Richtung Düsseldorf, Abfahrt Duisburg-Duissern, (rechts) Kardinal-Galen-Straße, (rechts) Philosophenweg

Nach Verlassen der Autobahn folgen Sie der Beschilderung „Innenhafen“ bzw. „Museum Küppersmühle“.

Bis zum Kreuz Duisburg, A 59 Richtung Düsseldorf, Abfahrt Duisburg-Duissern, (rechts) Kardinal-Galen-Straße, (rechts) Philosophenweg

Nach Verlassen der Autobahn folgen Sie der Beschilderung „Innenhafen“ bzw. „Museum Küppersmühle“.

Parken

Auf dem Parkplatz gegenüber dem MKM können Sie 3 Stunden lang kostenlos parken, wenn Sie das Ticket im MKM entwerten lassen. Danach kostet jede weitere Stunde 3,50 €.

Öffnungszeiten

Mi 14 – 18 Uhr
Do bis So und Feiertage 11 – 18 Uhr

24., 25. und 31. Dezember geschlossen

26. Dezember und 1. Januar 2023: 11.00 bis 18.00 Uhr

Mo, Di geschlossen

Preise

Ausstellungen: 6 € (ermäßigt 3 €* )
Gesamtes Haus (Ausstellung + Sammlung): 12 € (ermäßigt 6,00 €*)

Kinder bis 16 Jahre: frei
Familienticket (2 Erwachsene + Kinder): 18 € ganzes Haus (10 € Ausstellungen)

Kindergruppen (Schule, Kita, Kinderfreizeit): 2 € pro Kind und Betreuer:in

Ab dem 3. April entfällt die Maskenpflicht sowie die sog. 3-G-Regelung.

Adress

MKM Museum Küppersmühle
for Modern Art
Duisburg Inner Harbour
Philosophenweg 55
D- 47051 Duisburg

Reception
T +49 (0)203 – 30 19 48 / -11
kasse@museum-kueppersmuehle.de

Office
office@museum-kueppersmuehle.de

Directions

Bus line 934, bus stop Hansegracht

Exit Duisburg-Duissern, (left) Oranienstraße, (left) Falkstraße, (left) Kardinal-Galen-Straße, (right) Philosophenweg

After leaving the motorway, follow the signs to “Innenhafen” or “Museum Küppersmühle”.

To Kreuz Duisburg Kaiserberg, A 40 direction Duisburg-Venlo, A 59 direction Düsseldorf, exit Duisburg-Duissern, (right) Kardinal-Galen-Straße, (right) Philosophenweg

After leaving the motorway, follow the signs to “Innenhafen” or “Museum Küppersmühle”.

To the Duisburg junction, A 59 towards Düsseldorf, exit Duisburg-Duissern, (right) Kardinal-Galen-Strasse, (right) Philosophenweg.

After leaving the motorway, follow the signs to “Innenhafen” or “Museum Küppersmühle”.

Parking

You can park for 3 hours free of charge in the car park opposite the MKM if you have your ticket validated at the MKM. After that, each additional hour costs € 3.50.

Opening Hours

Wed 2 – 6 pm
Thu to Sun and public holidays 11 a.m. – 6 p.m.

Mon, Tue closed

Prices

Exhibitions: € 6 (reduced € 3* )
Entire house (exhibition + collection): 12 € (reduced 6,00 €*)

Children up to 16: free
Family ticket (2 adults + children): 18 € whole house (10 € exhibitions)

Children’s groups (school, day care centre, children’s leisure time): 2 € per child and carer:in

According to the current regulations, the visit is possible WITHOUT pre-registration. Tickets can be purchased online and on site. From 24 November 2021, visitors to the Museum Küppersmühle will be subject to the 2G rule (admission only for vaccinated and recovered persons).